Processing Times
Orders are typically processed within 1 business day after payment has been received. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping
We ship from our Australian warehouse using Australia Post. Tracking information is provided once your order has been dispatched.
Delivery Estimates
Estimated delivery times after dispatch:
- Metro areas: 1–3 business days
- Regional areas: 2–5 business days
- Remote locations: Delivery times may vary.
These are estimates only and may be affected by carrier delays or public holidays.
Tracking Your Order
Once your order has been dispatched, you’ll receive a shipping confirmation email containing your tracking information.
Incorrect Addresses
Please ensure your shipping address is correct before completing your order. We cannot guarantee changes once an order has been processed.
Lost or Delayed Shipments
If your order has not arrived within the expected timeframe, please contact us and we’ll assist in investigating the shipment with the carrier.
